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Privacy policy

English Privacy Policy

Effective Date: August 24, 2025

Thank you for choosing Lucky Handmade Shop.​​ We value your privacy and explain how we collect, use, and protect your personal information. By accessing our website (luckyhandmadeshop.com), you agree to this policy.

1. Information We Collect

  • Provided by You:

    Order details (name, email, phone, address)

    Account credentials (username/password)

    Communication records (e.g., customer service inquiries)

  • Automatically Collected:

    Device type, IP address, browsing behavior (for service optimization)

    Cookies: Save login status & cart items (disabling may affect functionality)

2. How We Use Information

  • Process orders, shipping, and after-sales

  • Optimize website & personalize recommendations (e.g., handmade crafts)

  • Prevent fraud and comply with legal obligations

  • Send order notifications (marketing emails can be unsubscribed)

3. Data Protection

  • SSL encryption for data transfer; payment handled by third parties (e.g., Stripe)

  • Authorized staff access only; data retention ≤3 years

4. Information Sharing

  • Share delivery address with logistics partners (e.g., DHL)

  • Disclose if required by law or during business transfers

5. Your Rights

Access/correct/delete your data, withdraw consent, data portability

How to Exercise: Email service@luckyhandmadeshop.com(subject: "Privacy Rights Request")

6. Additional

  • Minors: Do not knowingly collect data from children under 13

  • Policy Updates: Revisions posted on our website

  • Contact Us: Email responded within 5 business days

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