Distribution information

Lucky Handmade Shop Shipping Policy

Thank you for choosing Lucky Handmade Shop! To help you fully understand the shipping details of your order, we have organized the following key information, including shipping coverage, freight rates, delivery timeframes, tracking, and special requests. We hope this makes your shopping experience more secure and smooth.

1. Shipping Coverage

We cooperate with professional postal service providers to deliver our handmade products to most countries and regions worldwide (including but not limited to the United States, Canada, the United Kingdom, Germany, France, Australia, Japan, Singapore, etc.).
⚠️ Special Note: Due to logistics policies or regional stability issues, we temporarily do not support shipping to war-torn areas, some remote islands, and regions with restricted postal services. Please contact us via email to confirm if your location is eligible for delivery before placing an order.

2. Shipping Fee Standards

Shipping fees are automatically calculated based on your order amount, and the final shipping cost will be displayed on the checkout page. The specific rules are as follows:

Special Note: If you purchase oversized/overweight handmade products (such as large handmade furniture or bulk customized items), an additional fee for overweight/oversized shipping will be required. The specific amount will be communicated and confirmed with you in advance by our customer service team (you can inquire via email).

3. Shipping Timeframes

① Standard Shipping Timeframe

Relying on our postal cooperation channels, after your order is shipped from the warehouse, the estimated delivery time to most regions worldwide is 7-20 business days (the timeframe starts from the day the warehouse confirms shipment, excluding weekends, public holidays, and customs clearance delays).
Note: During peak seasons (e.g., Black Friday, Christmas, New Year), customs inspection at the destination, or for remote areas, delivery may be delayed by 1-3 business days. Please refer to the logistics tracking information for the most up-to-date status.

② Express Shipping Service

If you need to receive your items faster, you can opt for express delivery services (such as DHL, FedEx, etc.). The specific delivery timeframe (usually 3-7 business days) and fees need to be confirmed by contacting our customer service via email. Our team will provide you with a customized express solution based on your delivery address and the nature of the products.

4. Logistics Tracking

After your order is shipped, we will send a logistics tracking number and inquiry link to the email address you provided when placing the order within 1-2 business days;
You can track the logistics progress through the following methods:
- Log in to your Lucky Handmade Shop account, go to "My Orders", find the corresponding order, and click "Track Logistics";
- Copy the tracking number and visit the official website of the cooperating postal service provider (or the tracking platform provided by customer service), then enter the number to check the real-time shipping status;
Friendly Reminder: There may be a 1-2 day delay in updating international logistics information. If you cannot find the logistics status after 3 days, please contact us via email for assistance.

5. Contact Us

If you have any questions about shipping (such as inquiries about express delivery, confirmation of regional shipping eligibility, feedback on logistics anomalies, etc.), please feel free to contact our customer service through the following channel:
Customer Service Email: serve@luckyhandmadeshop.com
We will reply to your inquiry within 24 business hours and do our best to resolve any shipping-related issues for you.

Visit our website for more details: www.luckyhandmadeshop.com